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Contact
Requests & Exchange
What matters to you matters to us too.
The request and exchange service of
KE!N EINZELFALL e.V.
For us, victim support for social justice also means listening, sharing knowledge and finding new ways together.
Would you like a personal exchange about the Social Compensation Act (SER), the severely disabled pass, the care level or other support systems?
Then you've come to the right place! An important note: if you would like to send us personal documents, please first fill in the “Consent to the processing and storage of submitted documents” listed below and send it along. Without this consent we unfortunately cannot accept or process your documents for data protection reasons.
Your ideas are welcome too! Perhaps you have suggestions that will help our website grow, would like to contribute your knowledge or creativity, or simply want to make a difference together with us. We are glad about people who think along, help shape things and open up new perspectives.
Whether you are looking for support, have questions or want to change something – we look forward to exchanging with you, free of charge and without any membership.
How does the service work?
Briefly describe your concern by e-mail to kontakt@kein-einzelfall.de or using the form below. This way we can forward your message to the right person in our team.
Please remember: if you send us personal documents, we need the “Consent to the processing and storage of submitted documents” listed below. Without it we unfortunately cannot accept or process your documents.
We will get back to you as soon as we can. Please understand that a reply sometimes takes a little time. Our team consists almost entirely of people who have themselves been affected by distressing experiences and who manage their own challenges alongside their commitment.
Every concern matters to us, and we take the time it deserves.
Crisis services
These services can be reached independently of us — free of charge and anonymously if you wish.
- 116 006 – call WEISSER RING victim helpline WEISSER RING victim helpline For victims of crime · daily 7 am–10 pm · free of charge
- 116 123 – call TelefonSeelsorge (crisis support line) TelefonSeelsorge (crisis support line) 24/7 · free of charge · anonymous
- 116 016 – call Violence Against Women Support Hotline Violence Against Women Support Hotline 24/7 · free of charge · anonymous · multilingual
- 0800 123 99 00 – call Violence Against Men Helpline Violence Against Men Helpline Support for men who have experienced violence · Mon–Thu 8 am–8 pm, Fri 8 am–3 pm · free of charge
- 0800 22 55 530 – call Sexual Abuse Helpline Sexual Abuse Helpline Mon, Wed, Fri 9 am–2 pm, Tue, Thu 3–8 pm · free of charge · anonymous
- 116 111 – call Nummer gegen Kummer (for children and young people) Nummer gegen Kummer (for children and young people) Mon–Sat 2–8 pm · free of charge · anonymous
In immediate danger: 110 Police emergency 112 Ambulance/fire service
Contact form
You may write to us about whatever is on your mind – in your own words and only as much as you want. You decide what you share about yourself. Only the subject and message are required. Your name and e-mail address are optional. Please bear in mind: without an e-mail address we cannot reply.
Your concern matters. Even anonymously.